Shipping
Shipping Policy
SHIPPING UPDATE 17/01/25
If you have any questions or concerns please reach out - sophie@readerssociety.shop -
EU & GSPR - It is with a heavy heart that we have now stopped shipping to EU countries, please see below for more details or reach out if you would like more support on this - a little hack is ship to a bookish friend in the UK who can then forward it on to you as a gift!
Canada - We can now ship to Canada as the Strikes have ended but there are still some delays!
Shipping Information:
I personally recommend the tracked shipping options for all international customers, just for peace of mind, especially for customers in the EU.
All shipping times do not include processing time for orders. Current processing time is around 2-3 business days, though I aim to get them out as soon as I can! Orders will be shipped throughout the week.
See list of all countries after the table below.
| Timeframe | Standard | Tracked | |
| UK - ALL PRODUCTS | Royal Mail 2 working days | £3.50 | £5.00 |
|
NON EU / EUROPE Jewellery or Book Pouch |
Royal Mail 7+ working days | £5.50 | £9.50 (Recommended) |
|
NON EU / EUROPE Jewellery Case or Ultimate Book Bag |
Royal Mail 7+ working days | £7.00 |
£10.50 (Recommended) |
|
NON EU / EUROPE Bookish Watch |
Royal Mail 7+ working days | Not Available |
£8 |
|
REST OF WORLD Jewellery or Book Pouch |
Royal Mail 7+ working days | £7.00 | £10.50 (Recommended) |
|
REST OF WORLD Jewellery Case |
Royal Mail 7+ working days | £9.50 | £11.50 (Recommended) |
|
REST OF WORLD Ultimate Book Bag |
Royal Mail 7+ working days | Not Available | £14.95 |
|
REST OF WORLD Bookish Watch |
Royal Mail 7+ working days | Not Available | £12 |
European Shipping Zone: Serbia, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Georgia, Greenland, Guernsey, Iceland, Isle of Man, Jersey, Moldova, Monaco, Montenegro, Switzerland, Turkey, Vatican City, Russia, Åland Islands, Bolivia
Please note due to new GSPR regulations we do NOT ship to the following EU & EEA countries:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden as well as Iceland, Liechtenstein and Norway.
Postage is pretty similar around the world so if you do not see your Country at the checkout let me know!
Once we have handed over your package to the post office or couriers, unfortunately we have little control, it is quite literally out of our hands.
IMPORTANT INFORMATION
Myself & Royal Mail have ZERO control over your country’s custom office and how long they choice to hold it for.
Royal Mail says that international parcels can take up to 30 working days. So, please be aware of this when purchasing, I am really sorry for any issues caused, Royal Mail aim to delivery within 7-10 working days over the world but have little control over your countries custom offices delays.
Drop me a DM or email if you are worried about your parcels location, please be aware that if you select standard tracking at the check out I cannot track the parcel.
Wrong address: If for whatever reason you have accidentally entered the wrong address, please contact us ASAP to change your details. If your item has already been shipped, sadly, we CANNOT change or re-route your product and you WILL NOT be eligible for a refund. It is the responsibility for the customer to ensure all details are correct before purchase.
Returned to sender: If for any reason your order is returned to us because of a wrong shipping address/failed delivery, we can refund the package minus the shipping fee. If you would like the package to be re-sent to you, we will ask for an additional shipping fee to cover the costs of resending the package. As a failed delivery or wrong shipping address is out of our control.
Please note if the returned to sender is our error, we are happy to resend the package for free.
Customs & Duties: Deliveries outside of the UK may be subject to import taxes and/or customs duties. Please note that you are responsible for paying duties, customs, or taxes charged by your government once your package arrives at its destination country. You should be able to find information on your country's custom prices/process online. BUT, I will try to help as much as possible in lowing the chance of any charges upon arriving in your country.