Shipping policy
I personally recommend the tracked shipping options for peace of mind, especially for customers outside of the UK.
All shipping times do not include processing time for orders. Current processing time is 5-7 days, orders will be posted Monday-Saturday.
UK
Royal Mail 1-2 working days
Standard: £3.30 (recommend)
Tracked 48: £5.60
Tracked 24: £5.80
EU
Royal Mail 3-7 working days
Standard: £5.00
Tracked: £10.45 (recommended)
USA
Royal Mail 6-7 working days
Standard: £6.50
Tracked: £11.50 (recommended)
Australia
Royal Mail 6-7 working days
Standard: £6.50
Tracked £11.50 (recommended)
Canada
Royal Mail 6-7 working days
Standard: £6.50
Tracked £11.50 (recommended)
India
Royal Mail 6-7 working days
Standard: £6.50
Tracked £11.50 (recommended)
Once we have handed over your package to the post office or couriers, unfortunately we have little control, it is quite literally out of our hands. We recommend upgrading postage to “tracked” so we can keep an eye on your package. If you have any issues or concerns please email readerssocietyshop@gmail.com.
Update: Please note there is a very large supply chain issue happening in the UK and all over the world right now so please bare this in mind when waiting for your parcel to arrive. If there is an issue with your order you will received an email from me.
Wrong address: If for whatever reason you have accidentally entered the wrong address, please contact us ASAP to change your details. If your item has already been shipped, sadly, we CANNOT change or re-route your product and you WILL NOT be eligible for a refund. It is the responsibility for the customer to ensure all details are correct before purchase.
Returned to sender: If for any reason your order is returned to us because of a wrong shipping address/failed delivery, we can refund the package minus the shipping fee. If you would like the package to be re-sent to you, we will ask for an additional shipping fee to cover the costs of resending the package. As a failed delivery or wrong shipping address is out of our control.
Please note if the returned to sender is our error, we are happy to resend the package for free.
Customs & Duties: Deliveries outside of the UK may be subject to import taxes and/or customs duties. Please note that you are responsible for paying duties, customs, or taxes charged by your government once your package arrives at its destination country. You should be able to find information on your country's custom prices/process online. BUT, I will try to help as much as possible in lowing the chance of any charges upon arriving in your country.