Shipping
Shipping policy
Hi, Sophie here! 👋🏼 When starting this shop one thing I wanted was affordable postage for all customers but atlas postage especially outside the UK can really add up. I wanted to be able to offer postage every where in the world, please drop me an email readerssocietyshop@gmail.com if you can't see your country at the checkout and I can see what I can do.
Below you will find our Postage & Packaging prices for UK, EU, America, Australia, Canada, India and as many worldwide countries as possible with both standard and tracked options.
I personally recommend the tracked shipping options for all international customers, just for peace of mind, especially for customers in the EU.
All shipping times do not include processing time for orders. Current processing time is 5-7 business days, orders will be posted throughout the week.
UK - ALL PRODUCTS
Royal Mail 2 working days
Standard: £3.30 (recommend)
Tracked: £5.00
please note all ULTIMATE BOOK BAGS and JEWELLERY CASES shipping to a UK address will come tracked as standard, if you are purchasing one of these items it will show as the standard £3.30 price.
EU / EUROPE - JEWELLERY + BOOK POUCH
Royal Mail 7+ working days
Standard: £5.00
Tracked: £9.50 (recommended)
EU / EUROPE - JEWELLERY CASE + ULTIMATE BOOK BAG
Royal Mail 7+ working days
Standard: £6.50
Tracked: £10.50 (recommended)
please note: you will be charged higher flat rate if you include a tote or jewellery case, but delivery prices will not be combined.
REST OF THE WORLD - JEWELLERY & BOOK POUCH
Royal Mail 7+ working days
Standard: £6.50
Tracked: £10.50 (recommended)
REST OF THE WORLD - JEWELLERY CASE
Royal Mail 7+ working days
Standard: £9.50
Tracked: £11.50 (recommended)
REST OF THE WORLD - ULTIMATE BOOK BAG
Royal Mail 7+ working days
Tracked: £14.95
This includes all of North America, South America, Australia, and a good chunk of Asia too. Postage is pretty similar around the world so if you do not see your Country at the checkout let me know!
Once we have handed over your package to the post office or couriers, unfortunately we have little control, it is quite literally out of our hands. We recommend upgrading postage to “tracked” so we can keep an eye on your package. If you have any issues or concerns please email readerssocietyshop@gmail.com.
IMPORTANT INFORMATION UPDATE:
myself & Royal Mail have ZERO control over your country’s custom office and how long they choice to hold it for.
I have noticed a large delay in international parcels especially in the EU. Custom offices are holding parcels for a long period of time, so please allow 14 working days for your parcel to arrive.
Royal Mail says that international parcels can take up to 30 days. So, please be aware of this when purchasing, I am really sorry for any issues caused, Royal Mail aim to delivery within 5-7 working days but have little control over your countries custom offices delays.
Drop me a DM or email if you are worried about your parcels location
Wrong address: If for whatever reason you have accidentally entered the wrong address, please contact us ASAP to change your details. If your item has already been shipped, sadly, we CANNOT change or re-route your product and you WILL NOT be eligible for a refund. It is the responsibility for the customer to ensure all details are correct before purchase.
Returned to sender: If for any reason your order is returned to us because of a wrong shipping address/failed delivery, we can refund the package minus the shipping fee. If you would like the package to be re-sent to you, we will ask for an additional shipping fee to cover the costs of resending the package. As a failed delivery or wrong shipping address is out of our control.
Please note if the returned to sender is our error, we are happy to resend the package for free.
Customs & Duties: Deliveries outside of the UK may be subject to import taxes and/or customs duties. Please note that you are responsible for paying duties, customs, or taxes charged by your government once your package arrives at its destination country. You should be able to find information on your country's custom prices/process online. BUT, I will try to help as much as possible in lowing the chance of any charges upon arriving in your country.